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Please provide clear delivery instructions at the checkout. Many of the products on our website are large and heavy in nature and may require special delivery arrangements. It is imperative that you provide us with any special delivery details relating to your delivery address. Should your delivery address be in an apartment block, high rise building, block of units or flats or have restricted access you must notify us, so that special arrangements can be made if necessary.We reserve the right to charge for any additional freight costs involved with making or fulfilling any special delivery arrangements.
Delivery free on all orders over €100 - €6 for orders under €100
If your order contains multiple products then individual products may be delivered on different days, depending on the availability of freight carriers on any given day to facilitate the delivery.
In most cases we expect delivery to have be completed within 7-10 days of placement of your order, depending on where you live, however please note than on occasion delivery times may change based on factors outside of our control such as supply interruptions or your delivery location.
To ensure that your items are delivered safely to your delivery address it is advisable to have someone there to be able to sign for the goods. Your contact details and phone numbers are passed onto our logistic companies and they are requested to contact you in advance to advise of the anticipated date and approximate time of delivery.
Snooty Fox Interiors will do everything possible to request that the logistic company contacts you in advance, but unfortunately we cannot be held responsible if they do not facilitate such a contact.
Receipt of Delivery:
Before signing as having received the products in good order please unpack and check the product/s for any faults or damages. If you have any concerns you must make the appropriate notes on the delivery cart note before signing it and ask the driver to initial your remarks. If possible, please take a photo of the fault or damage immediately following the delivery.
You must notify Snooty Fox Interiors of any faulty or damaged goods within 48 hours of receipt of the goods
Once we have received your advice of any faulty or damaged goods we will liaise directly with our Supplier/s to resolve the issue. Please refer to the Refunds & Returns Policy section for more information.
Your privacy and the security of your information is of paramount importance to us.
If making a payment by credit card over the phone your credit card details will be taken by a Snooty Fox staff member. Once the payment has been processed and authorised your credit card details will be destroyed.